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Boiler FAQ's

Browse through our frequently asked questions.
Can't see an answer you need? Contact us and our team can help!

Frequently Asked Questions

Browse through our FAQ's which will hopefully answer any of your common questions.

We're always on hand to help with any repairs and always recommend if you do think your boiler has a fault, a Gas Safe engineer should examine and determine the issue.

How do I change the batteries in my wireless thermostat?

Most thermostats have a button on the bottom which, when pressed, will open up the inside of the thermostat. Here you can remove and replace the batteries in your thermostat.

If your thermostat does not have this bottom button, no need to worry, it may be on the top or side of the thermostat. It may not have one at all and can simply be opened up with ease. Once the batteries are replaced, close up the thermostat and check it is working again.